Customer Care Specialists

We LOVE our customers - you will too!

Background

Poolblu is busy building the worlds best pool and spa company. The heartbeat of our company is our customers - and our Custerom Care team is the best.

  • Customer Care Specialists are the first point of contact for new customer inquiries as well as everything an existing customer needs.
  • Continually surprising and delighting customers is our mission. Fielding in-bound calls, expediting website inquiries, furious e-mail communication, processing quotes and orders and dispatching tradesmen are some of our tools!
  • You bring an unwaivering commitment to qulaity and service. The Poolblu Training Institute (PTI), provides all the technical skills you'll need from there.

Customer Care as part of the Poolblu team is a great career choice!

Qualifications:

  • Pool and Spa experience is great! - but certainly not required!
  • Most important is the ability to make friends, thrill customers and perform tasks accurately!
    • Any experience with electronic systems, the service trades, vehicle and tech dispatching and most order proccessing sytems will help.
    • You bring a great team spirit and willingness to learn - your enrollment in PTI can take it from there!
  • A commitment to thrilling your customers is critical.
  • A desire to grow your career with an industry leader helps assure your success.

Overview of Duties

Multiple Positions are available:

Customer Care Specialists process in-bound inquiries, listen to customers needs, make new friends and generate quotes and orders.

  • Commercial Customer Care Spcialists - have a special understanding of the needs of resorts, health clubs, country clubs, condominium associations, property management and the rest of the hospitality business.
  • Account Executives - have special realtionships with existing customers - and are actively engaged in showing new customers everything Poolblu can offer!
  • Custom Product Specialists - Have advanced skills in many of our most valuable products and services. They specify and expedite some of our most valuable solutions for our customers.
  • Poolblu Dealer Specialists - have primary responsibility for the care and feeding of our network of delaers throughout North and Cenetral America. They are the prmary point of contact between our field service network and our customers.

Management Opportunities

  • Qualified Customer Care Specialists have unparalleled management opportunities as they grow their skills - and we grow our team.

Next Steps

  • These are full-time, year round opportunities
  • Competitive salaries commensurate with experience and skill levels
  • If you are interested in more information or joining our team, Email Poolblu Careers. Be sure to attach a resume or summary of qualifications if you have one.

Availability Summer 2023

    Customer Care - Lake Geneva, WI:
  • Customer Care Specialists
  • Dispatcher
  • Commercial Customer Care Specialist
    Account and Business Development Executive openings:
  • Sales Manager - Milwaukee/Madison, WI -
  • Business Development Manager - Charleston, SC - Kiawah, Hilton Head, SC/Savannah, GA -