• Shipping and Handling o Regular shipping - Standard shipping is FREE on all products shipped within the 48 contiguous United States unless otherwise noted. Orders received by 4:00 PM CST will normally ship that day. Orders received after that time will normally be shipped the next business day. o Shipping Method - Standard shipping method is UPS Standard Ground delivery or equal. Customers can specify express, overnight and other shipping options at time of order. Additional charges apply for expedited delivery methods. o Alaska, Hawaii, Puerto Rico and U.S. Territories – Shipping costs are the responsibility of the customer. Methods of shipment can vary by order size and by product ordered. A Poolblu customer care representative will contact you with shipment options and costs. o Export – Shipping costs, duties, taxes, Inland freight, etc. are the responsibility of the customer. Poolblu coordinates export documentation for International customers. o Oversized Delivery Items - Individual products or product containers that are over-sized, irregularly shaped or weigh over 100 pounds will carry separate shipping charges. These products will usually be noted as “over-sized” on our website and in promotional material. o Special Delivery Items – Some products need specialized care, handling or time to make their way to you. Special delivery items will be noted in poolblu promotional and ordering materials. o Carton or container size – Poolblu may ship multiples of smaller containers in lieu of the larger containers ordered to facilitate shipping. The pricing at the larger size and quantity ordered applies. o Backorders – Customers will be notified immediately of products not available for same day shipping. A backorder is automatically created, and notification sent to the customer when this occurs. The product will be shipped when available unless cancelled by the customer. Separate handling charges for backordered products do not apply.
 Company InfoCustomer CareTechnical Resources 
    FAQ   My Account   Choosing an In-Ground Liner 
    News   Rebates   Technical Info 
    Service Contact   Shop With Confidence   Removing Biguanides 
    Product Overview   Shipping and Handling   Motor Cross Reference 
    Area Manager   Warranty Policy   VGBA Grate Information 
    Service Technicians   Returns   SDS - Safety Data Sheets 
    Careers   Delivery Map and Schedule    
Questions or problems regarding this web site should be directed to webmaster@poolblu.com
Copyright © 2004-2018 H2O Wisconsin LLC. All rights reserved.
7/18/2018 5:08:53 PM